Posted by NCWayne on January 06, 2011 at 20:20:54 from (173.188.168.198):
According to a reply to my post about the EPA regs I"m a jackleg mechanic with a failed business. That said I just noticed that after I answered him back, and said nothing out of the way I might add, the whole thread got deleted. You got to love it.......LOL OK, with that said, it got me thinking. If you guys run into a job that goes beyond your ability who do you call? I understand a call to a dealer for a warranty issue, and further that the dealerships have the tens of thousands of dollars worth of computers and software to work on the latest and greatest, so in some cases a dealer is the only call to make. I"ve got to admit, in that respect the "jackleg" post was right, most times the equipment cost goes way beyond what most independents can afford. Unless you work on one particular brand all the time there are just too many different, propriatory, operating systems to get one of each and then update every year on top of that. For most independents I know, we get called on numerous brands all the time and often it"s a year or two before we see a particular brand twice in a row so whether we like it or not the ends just don"t justify the means. For me I"ve got one for my service truck and right now that"s all I need. I figure later on, as the new becomes old, there will be aftermarket hardware and/or software coming out for a fair price and as a result more equipment for us old jacklegs to work on that the dealer"s "techs" don"t want to mess with anymore.
I sorta asked a minute ago but here is is again... For repairs beyond your capabilities, and beyond those that HAVE to be preformed by a dealership, who do you call? Further, and I guess this question partially answers the first one, who do you trust more, the independent mechanic or the dealerships mechanic? By that I mean trusting not just to do a good job and do it right, but also to be fair with you and get you going for the cheapest possible price???
Last question. I"ve always advertised solely by word of mouth and in the past always stayed covered up. Actually when my current customers get back to work a little more I"ve got months of stuff piled up needing to be done but for now they just don"t have the funds as they are slow too. Being slow myself as a result I"m working on some brochures to send out to prospective new customers. If you were to recieve a brochure from an independent what would you want to see on it? I know there needs to be a list of my capabilities, etc but how about pics. I mean my service truck is massive and I"ve had a few people tell me that it"s size means something to them. What I"ve been told is that by their way of thinking you have to be "good" to afford a piece of equipment like that. So, would a pic of a big service truck mean anything at all to you? Beyond that what would you want and/or expect to see on a brochure seeking your repair business???
OK, that was a bit longer than planned and more than a couple of questions but I"d sure appreciate any input you guys can offer. Thanks, Wayne
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