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Re: How would you handle this?


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Posted by 135 Fan on September 03, 2010 at 10:05:02 from (68.149.56.30):

In Reply to: Re: How would you handle this? posted by Allan In NE on September 03, 2010 at 05:40:12:

It was a very inefficient place to work. Someone comes in for MIG contact tips and nozzles and you have to hunt around in coffee cans 6 deep looking for tips and the nozzles that go with them. So instead of it taking 2 minutes to help the customer, it takes 15 minutes. Everywhere else has them both in a parts box with a divider so you can see them in plain site. I'm sure the customers are scratching their heads as well. He has stuff over 5 years old, that will never sell, scattered all over the place but you still have to go through it for inventory because his inventory list includes every single item he has ever sold in the last 10 years. A lot of small stuff is all thrown in the same misc. box and there's over 100 different items to go through. Anywhere else would just take stuff that hasn't sold off the inventory list. He probably has about 10 pages of inventory that actually sells or has in stock. The inventory list is over 50 pages and even though a lot of items are listed as 0 quantity, you still have to hunt through all the coffee cans and misc. boxes to make sure the list is correct. A lot of these items were a one time only item that was 5 to 10 years ago. His great computer program lists everything he's ever sold on the inventory list. That's retarded. When I worked there before, I had to do the year end inventory by myself. It took a month to do! This is a small 1500 sq. ft. shop that the parts only occupy about a 1/4 of the total area. Inventory shouldn't take more than a week and a half at the very most.

He can get the same discount on welding rods and machines as the big welding supplies but doesn't even try to sell them. A lot of his customers are welding shops anyway. What's wrong with letting them know you can be very competitive on machines and rods? He is losing thousands in sales because he want's to push some jobber MIG and plasma parts and sell odd ball items instead of selling big ticket items and high quantities of consumables. He had a muslim guy as his outside salesman that knew absolutely nothing about metal working or fabrication and thought he was great. This so called salesman was kicked out and banned from more than one big shop. It makes no sense to me how the guy runs his business. The only thing keeping him in business is that he sells bulk bandsaw blades and has a blade welder to make any size. Even his dad who helps with the books, thinks he's losing money on the jobber parts. His dad really liked me. Strange for sure. Dave


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