Posted by fergienewbee on August 27, 2010 at 06:05:35 from (99.190.86.144):
Last Saturday I ordered a part--doesn't matter for what--and was told it would be in in three or four days. I called two days ago and was told they would check and call me back. Yesterday I talked to the guy I ordered it from and told the same thing. So far not one phone call. I can understand misplaced orders, supplier problems, etc. What I don't understand is how businesses can just blow customers off without responding at all. And what about suppliers that don't service their customers? So here I sit waiting two weeks for a part so I can spray and no word on when my parts will be in. I bought the sprayer from them and paid for the part upfront. They've lost a customer. In this economy, you'd think they'd want to keep each one. End of rant.
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