Wow! I can't believe some of the responses. Bad customer service is bad customer service, period! Have some of you never heard of repeat customers? I only needed a $.50 fuse THIS time. What if I need an expensive part next time? Do you think I'd go back to this dealer? I went to this dealer previously to get a key and another partsman was very helpful and spent at least 15 minutes trying to make me a key that would work. I ended up having to go a locksmith that has a key grinder because the key/locks on my truck were too worn. That's why I went there again. I bought a $20,000 new truck in 1987. I was looking at Fords and Chevs. I went into a Chev dealer at asked if they had a brochure. A salesman goes in the back and brings out a brochure. Then he hands it to me and says,"here you go no charge". I looked at the brochure and it was for the previous model year. Who charges for vehicle brochures? I don't think the guy took me seriously. Do you think I bought a truck from him? No! Don't tell me that because it's only a $.50 fuse it's not worth helping a customer. A dumb comment about a brochure quite possibly cost a dealer a $20,000 sale. A little help with what seems a waste of time can go a long way. Dave
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Today's Featured Article - Field Modifications (Sins of the Farmer) - by Staff. Picture a new Chevrolet driving down the street without it's grill, right fender and trunk lid. Imagine a crude hole made in the hood to accommodate a new taller air cleaner, the fender wells cut away to make way for larger tires, and half of a sliding glass door used to replace the windshield. Top that off with an old set of '36 Ford headlight shells bolted to the hood. Pretty unlikely for a car... but for a tractor, this is pretty normal. It seems that more often than not they a
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