Napa wasn't much better but at least had some fuses on the wall. How does it cost a dealer if they are paying people by the hour to help customers? I was the only one there at the time. I would have gladly looked in a manual if they could have just gave me one to look at. Surely the service counter could have taken a minute to give me a manual to look at. The MF dealer was busy when I went there, so they gladly let me look through the manual on how to install and adjust the draft plunger and spring. I have never ever seen a car dealer sell brochures. Their markup on everything they sell should cover it. When you buy parts, it should be first come first served, not who's spending more. Parts stores don't have a seperate line for less expensive parts. How does a parts guy know that you're not restoring a Shelby and will need thousands of dollars worth of original parts? How do they know that after I get the fuse figured out, I don't have a big list of other parts I need? If a customer b!tches at you for helping a customer that was there before him, tells you what a jerk he is. Why are his parts more important than the other guys? I wasn't looking for NOS parts for 1950 truck with a dozen customers waiting. I was looking for a fuse chart for a 1994 truck that I don't think was asking too much. What if I had a whole fleet of trucks and sometimes just needed an inexpensive part? I guess dealers shouldn't make keys because they are inexpensive or sell any parts that cost under $5. The last I heard, dollars are counted 1 at a time. A lot of small parts can add up in a hurry. You add up all the sales at the end of the day, some days are better than other's but at month's end everything usually averages out. Keeping customers happy brings them back. Angering customers sends them away, usually to the competition. Remember again, the movie Pretty Woman. When I bought my truck in 1987 I was so tempted to go the Chev dealer and tell him he blew a $20,000 sale. The news of poor service travels faster than the news of good service. Dave
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Today's Featured Article - Third Brush Generators - by Chris Pratt. While I love straightening sheet metal, cleaning, and painting old tractors, I use every excuse to avoid working on the on the electrics. I find the whole process sheer mystery. I have picked up and attempted to read every auto and farm electrics book with no improvement in the situation. They all seem to start with a chapter entitled "Theory of Electricity". After a few paragraphs I usually close the book and go back to banging out dents. A good friend and I were recently discussing our tractor electrical systems when he stated "I figure it all comes back to applying Ohms Law". At this point
... [Read Article]
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