Re: Poor customer service

Posted by George D. on July 11, 2007 at 20:41:17 from (76.179.49.154):

In Reply to: Re: OT-- Poor customer service...agree or not? posted by RodInNS on July 11, 2007 at 19:41:36:

Wayne --

Make sure you follow all of this up with a letter sent to the hotel chain's corporate headquarters, and be sure to CC: (send a copy to) the offending location as well. It's easy for any business to ignore a complaint once you've hung up the phone, but a letter is a physical piece of paper that sits on the desk and reminds them to look into the matter.

You may not get any more satisfaction, but at least you will have made your voice heard.

Unfortunately, this is another case where life is made unnecessarily difficult because of stuff that the bad guys (crooks/cheats/terrorists, etc.) have done in the past.

Sorry to hear of the unfortunate experience, and hope your friend is having better luck in her travels.

-- Geo. D.

Replies:

Add a Reply Name: E-Mail: Subject: Comments: Optional Link URL: Link Title: Optional Image URL: Email Notification: If you check this box, email will be sent to you whenever someone replies to this message. Your email address must be entered above to receive notification. This notification will be cancelled automatically after 2 weeks.

TRACTOR PARTS	TRACTOR MANUALS

We sell tractor parts!  We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today. [ About Us ]