Re: OT-- Poor customer service...agree or not?

Posted by RodInNS on July 11, 2007 at 19:41:36 from (24.224.246.156):

In Reply to: OT-- Poor customer service...agree or not? posted by NCWayne on July 11, 2007 at 18:58:17:

So, they could charge it to the card if you didn't show up at all.... but your friend shows up and then they can't charge it. That kind of lays waste to the security policy. If she'd just walked out and said nothing, you would have paid.

To a point I can see where they want to be very careful about cards. There's no shortage of bogus numbers floating around out there, and fraud's of kinds you and I probably can't imagine....
but i agree with you. I buy parts all the time by the thousands of dollars. It all goes on the cards, dealing with people hundreds of miles away that I've never met, and probably never will meet.
Ya think they could ease up or use a little more discretion once and a while.

Rod

Replies:

• Re: Poor customer service George D. 20:41:17 07/11/07 (0)

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