Re: Darned Dishonest auto service centers

Posted by cat236 on March 19, 2007 at 00:36:15 from (64.136.49.229):

In Reply to: Darned Dishonest auto service centers posted by Dave from MN on March 17, 2007 at 13:13:12:

My brother in law is a very bright young lawyer,but has no knowledge with vehicles and home repair. A year ago he tells me his Toyota Forerunner was at a local Toyota dealer and he was afraid they were trying to get to him.Met him at dealeship next morning with gooseneck ready to take unit home.The long and short was a leaking head gasket on right side,the repair estimate was close to 5000.00. I told my brother in law I could repair it for a couple hundred bucks the car was in the mid 90's and probably not worth much more. He agrees and asks them where vehicle was,well it was completely tore down already. I asked why when he had not authorized work, the service guy said it was for diagnostics.I quickly asked to talk to mechanic and found it odd he was not aware customer did not want to repair. When my brother in law saw vehicle in several boxes he got scared and opted to pay them. We did get them to discount bill a little but still ended up being close to 4000.00. This was with a new head and when all was said and done as I looked over the invoice,they had transferred head parts to new head. He has never went back and tells everyone he knows how badly the deal went. My advice no repairs without my " written authorization" a trip to the dealership is always cheaper.When you authorize,tell them save all parts you want them back.Test drive with service manager if a major repair before you pay,clears up a lot of still doing the same thing and bringing it back.

Replies:

• Re: Darned Dishonest auto service centers Bryan in Iowa 05:41:51 03/19/07 (0)

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