Royse said: Bashing a company on an open forum without talking to their customer
support doesn't make it sound like you've given them a fair shake.
Blaming them for a UPS screw up solidifies that opinion in my mind.
There are many places to order Tisco parts from online. Take your pick.
I don't particularly like Tisco parts.
First off, I am posting this on an open forum because I firmly believe in posting the facts openly without sweeping them under the rug, a process better known as censorship. And I give Yesterday's Tractor Co. a great deal of credit for not making this thread disappear, much like would have happened on another popular tractor forum that shall not be named. That fact alone is enough to earn them future business from me, but I will not hide the truth, regardless.
Secondly, where do you see me blaming them because UPS screwed up? I clearly stated that UPS was to blame, and continued to say that I preferred to use USPS Priority Mail but was denied that option when placing my order. These are facts based on prior contact with customer service, not speculation. I would hardly call what I said bashing, and had that been my intent I could have said far worse but chose not to do so because I am giving them a fair shake.
Lastly, I don't like Tisco parts either, which is why the parts I ordered are made by Sparex.
This post was edited by DS43812 at 18:06:52 08/15/13.
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