I hear stories like that all the time. Heck I went up week before last to repair an A/C line on this same customers excavator. I had made a run through the week prior to see what parts I thought I would need and I showed up with all the fittings I thought I would need, a size 8, 10, and 12 (we didn't know which line was burned or if both were burned. Turned out what I thought was a reduced diameter 8 was in fact a 6, sooooo I didn't have the right splice. The nearest place with one was an hour and a half away so the customer made a trip to get the right size. In the meantime I had nothing more to do at that site, but did have work to do on the machine mentioned before. Problem is it was about 20 miles away. I made the trip both ways withoiut charging for either time or mileage to do so. The way I was it the customer was paying for my time, and he didn't deserve to have to pay me for my own screwup on th parts, expecially when he was making the trip for the right parts.
In the end everything got done, I only had about an hour of 'wasted' time, the customer got his machine running by the end of the day, and everyone was happy.
We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today. [ About Us ]
Today's Featured Article - Major Problems - by Anthony West. Following the aquisition of the two Fordsons to my collection I found that I was struggling to move them about. I had considered the possibility of driving the "F" to and from shows but anything other than local rallies was totaly impractical due to its sedate pace. I had also considered buying a landrover and trailer, but the price of a
... [Read Article]
Latest Ad:
1965 International Harvester McCormick Farmall cub tractor 2,500. Two owner tractor. My grandfather bought new in 1966, then we inherited it. Have all the paperwork original manual and all maintenance records. It starts and moves. Comes with underbelly mower, plough, and some other attachments.
[More Ads]
All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy
TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.
