First off, Ford did not damage the wiring, the dealer did. I don't see how Ford can be responsible for something the dealer did. Certainly there was no need to escalate the matter to the manufacturer until he tried to work things out with the dealer. It sounds like your friend has a short fuse.
I'm having a bit of a problem with "fried most of the vehicle's wiring". Huh? How much unfused wiring is in a modern auto? A few inches? This doesn't pass the smell test. I don't doubt that the dealer damaged some wiring, but "most" of it? Come on.
Your buddy needs to cool his jets and give the dealer a chance to make things right. Everyone screws up every once in a while. He's not going to get his vehicle fixed any faster by threatening the dealer. And he can forget about getting the vehicle replaced. Unless it's a total loss, the dealership is well within its rights to repair it.
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Today's Featured Article - Sunday Drives - by Cowboy. Summer was finally upon us here in Northern Maine. We have two types of industry up here, one being "Forestry" (Wood Products) and the other "Farming" (Potatoes). There is no shortage of farm tractors and equipment around here! I have been restoring old Farm Tractors for the past 6 years, and have found it easier and less expensive to hit all the auctions and purchase whole tractors for parts needed. My wife who works at a local school, and only has weekends and summers off, while on t
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