Posted by RayP(MI) on March 06, 2011 at 18:12:31 from (207.241.137.116):
Got a call on my cell phone from my daughter - she never calls me on the cell. Always on home phone. Said phone continues to ring, no one answers, answering machine doesn't ether. So I start checking for phones throughout the house - all not working. Check at the junction box on the outside. No signal on their line, either. So I get on cell phone, call Frontier. Get chased all around the block by their answering system. Never did get to talk to a person. COMPUTER TELLS ME THAT THEY WILL HAVE REPAIR DONE BY WEDNESDAY.
Get on the internet. Took me 15minutes rattling around their website trying to find a place where I can report outage. Finally find one, they want far more personal data about me than I wanted to give. Ten minutes later I finally submit report. NO WEDNESDAY IS NOT ACCEPTABLE, HOW ABOUT MONDAY MORNING?
NOT IMPRESSED - THEY TOOK OVER FROM VERIZON A FEW MONTHS BACK, KNEW IT WOULD ONLY BE A MATTER OF TIME!
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