Posted by Lloyd in South Carolina on January 05, 2011 at 16:35:06 from (67.197.57.44):
In Reply to: That was a surprise posted by rrlund on January 05, 2011 at 15:06:07:
Gonna buy another John Deere now?
Glad it all worked out. I've found bad customer service is a new "standard" these days. It is everywhere I go, few really stellar pockets of great service remain.
It's a bad cycle we are in, consumers look for cheap, have lots of options not available even 10 years ago, employers have much tighter margins,, hire cheaper help or outsource, yet we all expect and deserve good service. Not sure where we will be in 10 more years,,,,,, but I don't think I will like it!!
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Today's Featured Article - Tractor Traction - by Chris Pratt. Our first bout with traction problems came when cultivatin with our Massey-Harris Pony. Up till then, this tractor had been running a corn grinder and pulling a trailer. It had new unfilled rear tires and no wheel weights. The garden was already sprouting when we hooked up the mid-mount shovel cultivators to the Pony. The seed bed was soft enough that the rear end would spin and slowly work its way to the downhill side of the gardens slight incline. From this, we learned our lesson sinc
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