Posted by Mike (WA) on December 03, 2010 at 08:39:25 from (69.10.196.7):
In Reply to: New Water Heater posted by El Toro on December 03, 2010 at 06:19:19:
"Lifetime warranty" is a great marketing ploy- makes the shopper think (1) this must be a great store, to offer that, and (2) must be a high quality item. Neither is necessarily true- most require that you keep the sales slip, which almost no one does. Wife always buys lifetime garden hoses (we use a lot of em)- haven't yet been able to realize on the warranty, because she can't ever remember which hose goes with which receipt, and its just more trouble than its worth.
The exception is Craftsman tools, where you just take the tool in (without the slip) and they replace it, no questions asked.
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Today's Featured Article - More Memories of a Field Service Engineer - by Brian Dye. Introduction: The author worked for one of the largest Ford tractor dealerships in England as a trouble-shooter on tractor engines, hydraulics and combine harvesters from 1963 to 1972. In 1972 he became a dealer manager and finally left the dealer net in 1975 to run his own electronic design and manufacturing company. [Editor] We live right in the middle of Norfolk. The dealership that I worked for sold Fordson Tractors from the 1920's and some of t
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