Posted by jocco on February 07, 2010 at 07:46:57 from (67.72.98.45):
A supply company we use, our salesman continualy messes up orders, does not comunicate when there is a problem. There have been many shipping issues. When pinned down he prommises to abate shipping or give free items (which never happens). Friday it came to a head my secutary called the central office and talked to them they are preaching a different tune as to who can do what. The accountant was "none to surprised we had issues with the salesman" MY REAL QUESTION HERE IS SHOULD I CONTACT THEM MONDAY (THE MANAGEMENT) AND LAY THE CARDS ON THE TABLE: OF EVENTS OVER THE PAST YEAR? (INCLUDING SENDING A LETTER) 2. DO YOU THINK MANAGENENT REALLY CARES? I don't se how they can correct it if i keep it in the dark I am asking for a new salesman too.
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