I agree. Going out of your way to help a customer will pay huge dividends. Product knowledge is equally important. I worked at an ind. supply outfit for a few month's and the boss disagreed that product knowledge is the most important aspect of selling. There's a good reason he's not doing as well as he could be. He also doesn't know as much as he thinks he does. Dave
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Today's Featured Article - Tractor Proflie: John Deere Model R - by Staff. The John Deere Model R, the last of the lettered tractors, was the first diesel-powered tractor produced by John Deere with a gasoline starting engine. It was also the first tractor they produced that had an optional steel cab. The photo above shows the tractor w
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