I managed a True Value Just Ask Rental in Portage Wis. for 3 years.
I loved it, wished I would have stuck it out a while longer and purchased the store. Just another dumb kid at the time and went onto greener pastures, but now I look back over the fence and miss it.
You are offering a different type of service and though your prices have to be reasonable no one should expect you to pay them to shop there.
I used to look at every hook every Sunday night and place our stock order. Took about 6 hours. I could direct a customer to any item within 1 foot of accuracy. We also had $2.00 bills in the till to give out as change, and tootsie rolls or suckers for the kids. Just another home town touch to go along with the paper sacks.
I now live in central Minnesota and we have two True Values with in 4 miles of each other. They both do well as they each carry the same nuts and bolts but they each have their own specialties as well.
Good luck to you and if you ever want some ideas I have a load of them.
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