Posted by omahagreg on December 29, 2009 at 04:32:45 from (72.196.16.150):
In Reply to: Customer service??? posted by 135 Fan on December 29, 2009 at 00:20:28:
I used to own a FedEx Home Delivery route in Omaha. You are a contractor, therefore you own your vehicle. I wanted this particular model, 7 tons, diesel, single tires on rear, etc. It was not available for sale, except from a 'dummy' company owned by FedEx. First problem-it came with 2 titles, one from Freightliner for the chassis, one from Morgan Olson for the body. My DMV did not even know how to classify it, and make it one title when I licensed it-he said the bill of sale was 'goofy' too! Then, we had an arranged vehicle wash on Saturdays, wouldn't you know, the dumb thing got wet somewhere it was not supposed to, and it would not shut off. Took it to Freightliner several times until they could figure something out-never was sure what they did, but I just told everyone who washed it to NOT spray into the front wheel wells! Did not have that problem again. Then, the floor was made of several sheets of aluminum and if you would hit a puddle just right, water would spray at high velocity into the cab, hitting the ceiling of the cab. So, called my sales person-they said to make arrangements with someone, and they would send a check. NO ONE would even talk to me about the problem when they heard of that payment arrangement! I finally told her to call and make the arrangements herself-then just let me schedule the appointment. OK, finally got it in to Omaha Standard-BUT, after 3 times in and no relief, they washed their hands of it. SO, I had to sell it that way when I parted ways! Greg
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