Re: Dealers

Posted by RoninKS on November 15, 2006 at 10:48:21 from (24.225.2.63):

In Reply to: Re: Dealers posted by barnrat on November 15, 2006 at 06:25:37:

I've got to admit that the "one and only" experience I've had with my local IH dealer, involved calling to see if they had a carburator kit for a Farmall M. They quoted me a price of $37.00 over the phone, so I sent my wife to get it.
When she returned home, she was madder'n a wet hen, she said there were 4 men sitting behind the counter (talking) when she got there, and none of them would even acknowledge she was there until she said she had come to pick up a caburator kit.
When she went to pay for the kit, the price jumped to $57.00,.... she said her husband was quoted a price of $37.00 over the phone,.... and they said, they had quoted me the price of the wrong kit over the phone.

She went ahead and paid the $57.00 because it is a 36 mile round-trip to town, and figured I really wanted it anyway.

I don't know how someone using such "business practices" stays in business, they'll certainly get no more of mine. In fact, I'd rather travel 150 miles to buy what I need from a different dealer, and who'll give me the "impression" that they appreciate my business.

RoninKS

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