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Re: FLAT RATE - is it fair ?
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Posted by RJ-AZ on October 24, 2003 at 19:19:24 from (171.75.23.174):
In Reply to: FLAT RATE - is it fair ? posted by Rookie on October 24, 2003 at 15:27:46:
I have worked flat rate in both independent shops and a GM Dealer ship. I was in the GM shop in the early 80's doing warranty diagnosis and repairs on 5.7 Diesels, early computerized feed back carburators and the 700 R4 tranmission debut. talk about lose your shirt quick. We said there were two types of jobs Dog Sh#t and Home Runs and the service manager had a juggling act keeping it fair for all the techs.We could request another 1/2 hr for farm or construction trucks (clutch or tranny) because of mud and crud. A flat rate tech is lucky to get 40 or 50 percent of the posted shop labor rate. There are two time standards - warranty and non-warranty. No work no pay, from early December till mid January we polished our tool boxes a lot. If you had a comeback you did the repair free or your pay was docked accordingly if another tech had to do it
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