I worked at IH dealer most of my working life but spent four years at Deere dealer also. What IH did was send out a list to the dealers every year I believe it was, of the parts that could be returned for credit. The parts dept looked up how long since they sold that part, and it was not very long, then they would return that part if it was past that amount of time.
It was very irritating as a mechanic as I would just go up to get a part that was used quite often and find out , oh we returned that part. Now, reorder and wait. Not saying they should keep a part two years, I'm talking like six months.
At Deere dealer, many many times I stood along side the parts man while he checked with the outfit that bought so called obsolete parts from Deere co and dealers. If I wasn't standing there, I would have not known Deere no long stocked them because when I got the part it was just like it cam directly from Deere. Here is your part, they had it. But really they didn't as they ditched it long ago.
Wrong part in right numbered box is also a big problem. Young mechanic , at the dealership got the wrong main bearing for a 4020 ERA tractor just a couple weeks ago, four different orders. Ended up sourcing it someplace else. Cost him several days getting the job out.
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