I am guessing this is a yard equipment dealer and not a farm equipment dealer. No farm equipment dealer could stay in business with that kind of service.
When I was visiting family back in Colorado, I worked on my sister's JD garden tractor. It wouldn't start, but a quick google search gave me the number of the electronic part responsible for this problem. I went to the local John Deere dealer and told them I needed it the next day since I was leaving town in two days. They said "no problem, if you need it tomorrow you just need to pay for the same-day shipping". Noon the next day I had the part. They split the modest shipping fee with the other customer on the same shipment, so the shipping cost less than ten bucks.
Assuming you paid your deposit with a credit card, I would contest the charge with your card issuer.
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Today's Featured Article - The Day Mom Drove the 8N - by Brian Browning. My Dad was wanting to put in a garden but couldn't operate the 8N and handle the old horse drawn plow he had found and rigged up to use with the tractor. Well, he decided to go get Mom out of the house and have her drive the tractor while he walked behind the plow. You got to understand that while my Mom is a hard worker who will always help whenever she can... she had never operated farm machinery before that day. Dad got her out there, explained how the clutch was the same as in our o
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