We had a lengthy course on Quality by Juran at work. Apparently part of McArthur's effort to get that country back up and running included making quality products. So he was tasked to improve their quality, and rightly did. I recall early Japanese products, a pipe wrench immediately comes to mind, sorely lacking. He obviously taught them a thing or two.
One of his ideas which makes a ton of sense is pass-fail criteria. He said if your pass fail criteria was 95%, which in itself is a pretty good grade of A normally, what you are doing he says, is creating a 5% of your gross income valued JUNK FACTORY. You deliberately feed raw materials and effort and all into building junk. Really makes you stop and think about your business objectives.
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Today's Featured Article - Show Coverage: Journey to Ankeny - by Cindy Ladage. We left Illinois on the first day of July and headed north and west for Ankeny, Iowa. Minus two kids, we traveled light with only the youngest in tow. As long as a pool was at the end of our destination she was easy to please unlike the other two who have a multitude of requirements to travel with mom and dad. Amana Colonies served as a respite where we ate a family style lunch that sustained us with more food than could reasonably fit into our ample physiques. The show at Ankeny
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