What I've found in difficult situations is gently lead into it. I'm a retired City inspector, and I found the best way when you see something you have to tell somebody about, but you already know they're not going to take it well, is to SLOWLY lead into it. First visit, tell them Oh my, I think there might be a problem here, I'll have to look into it, to make sure, I'll get back to you shortly. Wait a day or so. Second visit, tell them Yes, there is a problem, and here's what it is.... If they blow up, well, that's something you have to deal with calmly, but you do the best you can. But YOU ALWYAYS REMAIN CALM and professional. Even if they do blow up, they'll probably get over it the next day. YOU NEVER BLOW UP. They'll surely remember that YOU were calm and professional. If they never get over it, you just know you did your best.
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Today's Featured Article - Fasteners: The Nuts and Bolts of Nuts and Bolts - by Curtis Von Fange. The nuts and bolts of nuts and bolts is an interesting and essential piece of knowledge that applies to our older tractors. An improperly torqued capscrew on an engine head or a shear bolt that is too hard on the driving shaft of a bushog can create havoc and make an expensive and uncalled for repair. Let�s examine the purpose and design of these fasteners in order to ensure their proper use. Fasteners are probably one of the aspects of mechanics that is given the least amount of thought.
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