Posted by John in La on July 24, 2016 at 09:46:04 from (96.33.136.54):
I buy a 5 year car battery for $100 in Feb 2012. It has 3 year free replacement and 2 years of pro rate.
So the battery goes bad in 4 years at Feb 2016. I am now in the pro rate period so they tell me that they will take $20 off my new battery. $100 / 5 years is $20 a year and since the battery is 4 years old I have 1 year left on the warranty or $20. But wait the battery is now $120. So I pay $100 for a $120 battery. Still OK with me as I got $20 off the price.
Fast forward to 4 years 6 months July 2016. My new battery is now only 6 months old but it goes bad. I take it in thinking I am in the 3 year free replacement.
But no. Even though I just paid $100 for this battery 6 months ago we use the original purchase date for warranty. Your battery umm I mean warranty is now 4 years 6 months old so we will give you $10 off the purchase of a new $120 battery.
So I have now paid $200 for what was originally a $100 battery and since I am 4 and a half years past the original purchase date you tell me this 5 year battery is only worth $10.
I could understand if you gave me the replacement battery for free that the warranty would revert back to the original date.
So................ Do all battery warranties work this way and I am just making a mountain out of a mole hill. Or are these people crazy if they think I am paying another $110 for a battery.
If that had just told me the warranty policy I would have paid full price 6 months ago and got a new warranty. I could spit nails right now.
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