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Tractor Talk Discussion Board

Customers Who Drive a Long Way Without Calling Ahead

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Posted by newfarmer9 on December 12, 2015 at 07:47:38 from (96.44.44.2):

I work in a business that buys/sells/trades used equipment. We advertise online with several different sites and in print with several papers. We are pretty good at keeping our listings up to date on our own website but third party websites take 3-7 days to update, and of course paper advertising is out of date the minute it is printed. I tell every customer that I talk to to call ahead when they are leaving home to make sure the equipment they saw advertised is in the yard and still available. We will "hold" it for them until they arrive.

Had a customer drive 7 hours this morning to look at a piece of equipment that he saw advertised online on a third party site. He had not previously talked to anyone here about it and did not call ahead before leaving home. The equipment sold two days ago. He tore me a new one calling me a scam artist for advertising something that was sold. I showed him our own website where the equipment had been removed. It did not calm him down. Has anyone else had this happen? Is it unreasonable to expect customers to call ahead when driving long distances?

Replies:

Re: Customers Who Drive a Long Way Without Calling Ahead L.Fure 13:15:09 12/13/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead ObsoElitist 13:00:22 12/13/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead rockyridgefarm 12:22:46 12/13/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead ObsoElitist 11:53:04 12/13/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead jacksun65 11:40:09 12/13/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead robert major 18:43:53 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead w1ebb 18:37:19 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Nathan (SD) 18:11:22 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Just another Old Geezer 15:55:15 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Ron/PA 13:52:18 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead RodInNS 13:16:17 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Bill VA 12:59:57 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead jocco 12:16:00 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead newfarmer9 11:58:45 12/12/15 (1)
- Re: Customers Who Drive a Long Way Without Calling Ahead robert major 01:23:24 12/13/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Rusty6 11:45:29 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead paul 10:51:31 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Brown Swiss 10:25:56 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead hd6gtom 10:23:41 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead newfarmer9 10:08:46 12/12/15 (2)
- Re: Customers Who Drive a Long Way Without Calling Ahead tomstractorsandtoys 10:25:09 12/12/15 (1)
  - Re: Customers Who Drive a Long Way Without Calling Ahead Ray 12:51:36 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead gundoctor 09:54:03 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Dachshund 09:48:05 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Dick2 09:45:22 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead dr sportster 09:34:45 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead 37Chief 09:28:05 12/12/15 (1)
- Re: Customers Who Drive a Long Way Without Calling Ahead rrlund 09:37:16 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Tim S 09:26:45 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Mark - IN. 09:10:38 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead redtom 09:09:50 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead NY 986 08:24:04 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Taylormade 08:23:25 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Banditfarmer 08:06:36 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Sprint 6 08:04:53 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead Mike Groom 07:57:47 12/12/15 (1)
- Re: Customers Who Drive a Long Way Without Calling Ahead johnlobb 12:07:30 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead ztrmower 07:56:34 12/12/15 (0)
Re: Customers Who Drive a Long Way Without Calling Ahead rhtx55 07:56:00 12/12/15 (0)

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