I work for a Deere dealer and they're called a redo here. I've also heard a few guys call them comebacks as well. There's nothing sugar coated about the word redo. You get to re-do the work. There's no mistaking why you're doing it over again either. You screwed up, and now you get to do it over again. Ag side is actually pretty fair compared to the automotive side. You get paid for comebacks, but it goes into your efficiency numbers through, so when it comes raise time, redo's don't help you any. In this specific Deere dealer organization, there's no flat rate either. Warranty is flat rate in that the dealer only gets paid so many hours by Deere, but the tech gets paid what ever he/she worked. It's also not cut and dried. If you can justify the hours to Deere, the dealer will likely get paid for them. Each tech is also x percent efficient, based on what the dealer gets paid for,(whether customer or warranty paid) and how many hours the tech gets paid for. They expect at least 100% efficiency, and are ideally looking for 110-115%
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Today's Featured Article - Ford Part Number Trivia - by Forum Participants. "Replaced by" means the part was superseded. All of my part books date back to 1964 and New Holland have changed some part numbers. They usually put the old Ford part number on the package. I was suppressed when I looked up the part number of the auxiliary drive shaft because for some reason the part number went through a radical change and it lost its "Basic Part Number". Ford part numbers follow the following rules. Most part numbers are in three parts. The middle part is called the
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