Posted by Goose on December 01, 2015 at 18:03:39 from (70.198.32.59):
In Reply to: Service at GM dealers posted by Rich Iowa on December 01, 2015 at 17:37:17:
If it's happened at two different dealerships, I'd complain to GM's District Rep.
To ease your mind about warranty work, ANY GM dealer is required to do warranty work on a vehicle that is in warranty, regardless of the vehicle's origin.
We had a flap about this when I was with GM in the middle '90's. We lost a sale to the competition, and then when the vehicle owner brought the vehicle to our dealership for some warranty work because it was closer, our Sales Manager was still miffed and tried to tell him he'd have to take the vehicle back to where he'd bought it. He didn't get away with it, we had to do the work.
That Sales Manager was the dealer's son, and kind of an arrogant jerk anyway.
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