The owner will deny any knowledge of the issue and may, indeed, not be knowledgeable.
That said, someone should have a talk with the service manager.
No doubt, the service department is a profit center and likely the service manager is at least partially compensated according to the profit made in the department.
Over the years, I have had few if any issues with tractor, equipment, auto, etc. sales departments. ALL of the issues that I have had involved service departments, and some were out right egregious.
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Today's Featured Article - Threshin Demonstration - by Michael Delaney. Introduction I bring you greetings from Prince Edward Island, Canada. We are Canada�s smallest province but big on farming. Maybe you�ve heard of us. Potatoes are our biggest crop. However, there is lots of mixed farming here also. I have a small mixed farm with 25-30 cattle. I make very good use of old machinery. I have a 135 MF Diesel, Farmall H and 1/3 share in an Allis B. I have complete lines of tillage and harvest equipment, and a saw gear etc. I have everything one would
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