Posted by JD Seller on September 16, 2015 at 17:54:55 from (208.126.198.123):
We run JD 716 and 716A chopper boxes. They vary in age from the early 1970s to the very last ones built in the later 1990s. Now for some additional back story on these boxes. JD contracted with Badger to actually build these boxes. They are all Canadian built to my knowledge. They were sourced through the JD Welland plant. So the manufacturing company has been out of business for close to 20 years. The supporting JD factory has been closed and torn down for 10 years or so. Then you add it the fact that there were not that many chopper boxes sold nation wide either. All of this should make the parts support spotty.
Monday afternoon at around 4;15 PM one of our JD 716 wagons eat the cross conveyor chain. One side link broke and by the time we got it stopped it had waded up the entire chain bending all of the cross bars an attaching links. I did a quick look and found it would take right at $400 just to buy new chain and then have to remove, straighten and re-weld all the cross bars to the new chain. I figured a half a days work. Plus getting the chain shipped and the work done right in the middle of chopping make it even more costly. So I looked the number up for an OEM JD chain, complete. $755 was full list price. I called the local store at 4:45 PM. They did not have it at any of the company stores. He ordered it delivered the next morning. The local parts man called me at 7:30 AM that the chain was in. The additional shipping charge was $37.75. We had the new chain installed before 9:00 AM.
We will finish chopping Friday or Saturday. That wagon will have hauled another 50-60 loads by then. I do mean loads too. We fill them until the silage just about runs out over the front of the wagons. So not having to wait for parts really helped out.
I have bought parts from just about every equipment brand out there. NONE of them come close to the parts support I can get from JD and I do mean NONE!!!! This means I can run a little bit older JD equipment with confidence in it not costing me BIG time in down time and or lost productivity.
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