Posted by bill mart on August 07, 2015 at 16:11:48 from (69.204.67.49):
In Reply to: Re: e-bay item return posted by steve_in_mo on August 07, 2015 at 16:08:14:
listed part for specific baler, buyer says it doesn't fit. Ebay gives several options up to and including denial of return.
The funds for this transaction will be unavailable until this return has been closed. You can also use these funds to issue a refund. You must issue a refund within 6 business days of the item being delivered.
Comments: We received the item but it does not fit the baler .
Select a reply: Accept the return The buyer pays for return shipping, and we'll provide them all the return details. Just wait to get the item back before you refund the buyer.
Refund the buyer You fully refund the buyer to close this request. The buyer keeps the item.
Offer a partial refund You have one chance to offer an amount. The buyer keeps the item.
Decline the return This will automatically close the buyer's request.
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