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Tractor Talk Discussion Board

Re: OT good report on O'Reilly auto parts


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Posted by jimg.allentown on June 06, 2015 at 06:35:12 from (108.36.213.96):

In Reply to: OT good report on O'Reilly auto parts posted by flembo on June 06, 2015 at 04:51:20:

There are no O'reilly stores within shopping distance of me, so I have never been in one or seen one. I would not even know that they exist if not for this forum.....
BUT......I have an Auto Zone within 2 city blocks of me and an Advance across the street from them. Most of them will unlock the door for you even a minute or 2 after closing time. I never did a lot of business with NAPA simply because of their very limited hours. Until the last year or 2, they closed at 5:00 sharp every weeknight, noon on Saturday, and were closed on Sunday. Not at all convenient for repair projects on weekends or after store/working hours during the week.
The unfortunate part about most of these stores is that they will hire anybody with a warm body that can look up a part on a computer with help from the customer. A good number of them would not know the part they just looked up if it was laying on the counter in front of them. Not meaning to insult them, just a lack of experience and a total unfamiliarity with cars.
The good old stores with REAL expert counter help are becoming a thing of the past. Sad to see it happening.


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