Posted by farmallsandcoops on June 04, 2015 at 08:11:43 from (70.198.33.24):
In Reply to: Re: Zareba fencers posted by sideconsole4020guy on June 03, 2015 at 13:56:38:
We have used the Zareba fencers with actually pretty good luck. 3-mile one at first place but we ended up going through 3 of the 10-mile versions at our current place. We get good, strong spark on the poly-rope (w/3 ground rods), testing periodically by grounding out on the fence post w/a claw hammer. Real scientific I know. One thing to consider: The 10 mile versions sold in the last 2-3 years had a bum capacitor or some electrical component that essentially didn't shut the charging off and it toasted the unit.
Local place repairs them and had the parts to fix it. We keep 2 horses and a mule contained with it. And we have a backup battery and an extra unit that died and we had repaired.
Customer service, if you get to someone in US, is usually good at Woodstream/Zareba. We bought ours at TSC and also bought the extended warranty. That has come in handy as we had one struck by lightning and it was replaced lickety split, no questions. But the last one that flaked out, someone at TSC (english was NOT their first language), tried to get us to send it back and they would send a replacement when they got the original. I asked, "So will you come to our place and tell the horses and mule to please stay in until we get a new one?" She decided they could send out a new one, but that would take a week. I repeated my original question and finally got her to agree that we could buy one and send them the bill and they would reimburse us. However, once we called the repair place, they told us what the problem really was and that has taken care of it. All animals are where they are supposed to be.
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