Posted by mkirsch on June 03, 2014 at 06:23:18 from (65.199.189.6):
In Reply to: OT: Lack of Knowledge. posted by LOU from Wi. on June 02, 2014 at 17:24:14:
No offense, but it is pretty common knowledge that:
1. The warranty is heavily prorated.
2. Shingles NEVER last as long as the warranty implies.
In harsher climates you can't expect more than 15 years out of a cheap bottom-of-the-barrel "25 year" shingle. Even a professional installer will tell you that.
With all the fraud going on in the world today, you're surprised that you have to jump through hoops to make a warranty claim? How dare they not take your word for it? Seriously?
They don't know you from Adam. For all they know, you don't even own a single bundle of their shingles, let alone a roof full of failed shingles. This isn't a criminal matter, so it's guilty until proven innocent.
If Certainteed blindly paid out every warranty claim, all bleeding-heart like, Certainteed would have ceased to exist long ago. It's not a sustainable business model.
Send the sample. It's a few minutes of your time, an envelope, and some postage. They do pay out on LEGITIMATE claims. You just have to prove you're legitimate.
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