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Re: Usless products


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Posted by rockyridgefarm on November 09, 2013 at 05:05:21 from (69.131.201.178):

In Reply to: Usless products posted by Mark - IN. on November 09, 2013 at 04:45:10:

Quoting Removed, click Modern View to see

I too thought that was a frivolous lawsuit, but then I read up on it. Please actually READ this. It's very interesting and shos most people have that facts very wrong. From Wikipedia -

[URL]http://en.wikipedia.org/wiki/Liebeck_v._McDonald%27s_Restaurants[/url]

On February 27, 1992, Stella Liebeck, a 79-year-old woman from Albuquerque, New Mexico, ordered a 49-cent cup of coffee from the drive-through window of a local McDonald's restaurant located at 5001 Gibson Boulevard S.E. Liebeck was in the passenger's seat of her grandson's Ford Probe, which didn't have cup holders, and her grandson Chris parked the car so that Liebeck could add cream and sugar to her coffee. Liebeck placed the coffee cup between her knees and pulled the far side of the lid toward her to remove it. In the process, she spilled the entire cup of coffee on her lap.[9] Liebeck was wearing cotton sweatpants; they absorbed the coffee and held it against her skin, scalding her thighs, buttocks, and groin.[10]

Liebeck was taken to the hospital, where it was determined that she had suffered third-degree burns on six percent of her skin and lesser burns over sixteen percent.[11] She remained in the hospital for eight days while she underwent skin grafting. During this period, Liebeck lost 20 pounds (9 kg, nearly 20% of her body weight), reducing her to 83 pounds (38 kg).[12] Two years of medical treatment followed.

Pre-trial

Liebeck sought to settle with McDonald's for $20,000 to cover her actual and anticipated expenses. Her past medical expenses were $10,500; her anticipated future medical expenses were approximately $2,500; and her loss of income was approximately $5,000 for a total of approximately $18,000.[13] Instead, the company offered only $800. When McDonald's refused to raise its offer, Liebeck retained Texas attorney Reed Morgan. Morgan filed suit in New Mexico District Court accusing McDonald's of "gross negligence" for selling coffee that was "unreasonably dangerous" and "defectively manufactured". McDonald's refused Morgan's offer to settle for $90,000.[2] Morgan offered to settle for $300,000, and a mediator suggested $225,000 just before trial, but McDonald's refused these final pre-trial attempts to settle.[2]

Trial and verdict

The trial took place from August 8–17, 1994, before New Mexico District Court Judge Robert H. Scott.[14] During the case, Liebeck's attorneys discovered that McDonald's required franchisees to serve coffee at 180–190 °F (82.2–87.8 °C). At that temperature, the coffee would cause a third-degree burn in two to seven seconds. Liebeck's attorney argued that coffee should never be served hotter than 140 °F (60 °C), and that a number of other establishments served coffee at a substantially lower temperature than McDonald's. Liebeck's lawyers presented the jury with evidence that 180 °F (82 °C) coffee like that McDonald’s served may produce third-degree burns (where skin grafting is necessary) in about 12 to 15 seconds. Lowering the temperature to 160 °F (71 °C) would increase the time for the coffee to produce such a burn to 20 seconds. Liebeck's attorneys argued that these extra seconds could provide adequate time to remove the coffee from exposed skin, thereby preventing many burns. McDonald's claimed that the reason for serving such hot coffee in its drive-through windows was that those who purchased the coffee typically were commuters who wanted to drive a distance with the coffee; the high initial temperature would keep the coffee hot during the trip.[2] However, the company's own research showed that some customers intend to consume the coffee immediately while driving.[3]

Other documents obtained from McDonald's showed that from 1982 to 1992 the company had received more than 700 reports of people burned by McDonald's coffee to varying degrees of severity, and had settled claims arising from scalding injuries for more than $500,000.[2] McDonald's quality control manager, Christopher Appleton, testified that this number of injuries was insufficient to cause the company to evaluate its practices. He argued that all foods hotter than 130 °F (54 °C) constituted a burn hazard, and that restaurants had more pressing dangers to warn about. The plaintiffs argued that Appleton conceded that McDonald's coffee would burn the mouth and throat if consumed when served.[15]

A twelve-person jury reached its verdict on August 18, 1994.[14] Applying the principles of comparative negligence, the jury found that McDonald's was 80% responsible for the incident and Liebeck was 20% at fault. Though there was a warning on the coffee cup, the jury decided that the warning was neither large enough nor sufficient. They awarded Liebeck US$200,000 in compensatory damages, which was then reduced by 20% to $160,000. In addition, they awarded her $2.7 million in punitive damages. The jurors apparently arrived at this figure from Morgan's suggestion to penalize McDonald's for one or two days' worth of coffee revenues, which were about $1.35 million per day.[2] The judge reduced punitive damages to $480,000, three times the compensatory amount, for a total of $640,000. The decision was appealed by both McDonald's and Liebeck in December 1994, but the parties settled out of court for an undisclosed amount less than $600,000.[16]

Aftermath

The case was said by some to be an example of frivolous litigation.[4] ABC News called the case "the poster child of excessive lawsuits".[5] Jonathan Turley called the case "a meaningful and worthy lawsuit".[6] McDonald's asserts that the outcome of the case was a fluke, and attributed the loss to poor communications and strategy by an unfamiliar insurer representing a franchise.[17] Liebeck's attorney, Reed Morgan, and the Association of Trial Lawyers of America defended the result in Liebeck by claiming that McDonald's reduced the temperature of their coffee after the suit.[17] Ten years after the settlement, Morgan was still litigating lawsuits against McDonald's over hot coffee burns.[17]

Detractors have argued that McDonald's refusal to offer more than an $800 settlement for the $10,500 in medical bills indicated that the suit was meritless and highlighted the fact that Liebeck spilled the coffee on herself rather than any wrongdoing on the company's part.[18][19][20] They also argued that the coffee was not defective because McDonald's coffee conformed to industry standards,[2] and coffee continues to be served as hot or hotter today at McDonald's and chains like Starbucks.[20][17] They further assert that the vast majority of judges who consider similar cases dismiss them before they get to a jury.[21] From 2002 to 2007, an offshoot from a weekly news column by writer Randy Cassingham resulted in a website called the "Stella Awards", which purported to give awards to people who filed "outrageous and frivolous lawsuits".

Similar lawsuits

In McMahon v. Bunn Matic Corporation (1998), Seventh Circuit Court of Appeals Judge Frank Easterbrook wrote a unanimous opinion affirming dismissal of a similar lawsuit against coffeemaker manufacturer Bunn-O-Matic, finding that 179 °F (82 °C) hot coffee was not "unreasonably dangerous".[22]

In Bogle v. McDonald’s Restaurants Ltd. (2002), a similar lawsuit in England failed when the court rejected the claim that McDonald's could have avoided injury by serving coffee at a lower temperature.[23]

Since Liebeck, major vendors of coffee, including Chick-Fil-A,[24] Starbucks, Dunkin' Donuts, Wendy's, Burger King,[25] hospitals,[26] and McDonald's[27] have been defendants in similar lawsuits over coffee-related burns. The courts in these lawsuits did not find hot coffee unreasonably dangerous or defectively manufactured.

Coffee temperature

In 1994, a spokesman for the National Coffee Association said that the temperature of McDonald's coffee conformed to industry standards.[2] An "admittedly unscientific" survey by the LA Times that year found that coffee was served between 157 and 182 °F, and that two locations tested served hotter coffee than McDonald's.[28]

Since Liebeck, McDonald's has not reduced the service temperature of its coffee.[17] McDonald's policy today is to serve coffee between 80–90 °C (176–194 °F),[29] relying on more sternly-worded warnings on cups made of rigid foam to avoid future liability, though it continues to face lawsuits over hot coffee.[29][30] The Specialty Coffee Association supports improved packaging methods rather than lowering the temperature at which coffee is served.[17] The association has successfully aided the defense of subsequent coffee burn cases.[31] Similarly, as of 2004, Starbucks sells coffee at 175–185 °F (79.4–85 °C), and the executive director of the Specialty Coffee Association of America reported that the standard serving temperature is 160–185 °F (71.1–85 °C).[17] Retailers today sell coffee as hot or hotter than the coffee that burned Stella Liebeck.[17

This doesn't mean there isn't a need for tort reform. it just means this is a BAD example that keeps getting paraded out with many inaccuracies


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