Posted by LOU from Wi. on September 05, 2013 at 11:54:54 from (207.118.216.68):
Was reading comments a couple days ago about Phone Company's boondoggle. Well folks heres another. Yesterday INTERNET wont boot up. Phone dead. Son went out to the box on the house with a head set. Still dead. Borrowed Daughters cell phone. called em up to notify em that our line was dead. Woman told me there was an repair ticket sent. could be any where Freon then till maybe 7.00pm or later. I lost my quiet demeanor. Told her we have been with this service since 1970 and never was late paying our bill plus there is a need for a phone cause of severe health reasons. Her answer" Sorry". Told her to transfer me to a supervisor. Man answered.( foreign dialect) Told him the same thing. To my surprise this phone company is using LOUISIANA for such. NO LOCAL FOLKS to talk to.Seems like we are being used for idiots. Who would expect to find service problems sent several states away rather then solving problems locally. What a joke. Now looking to find another phone company who handles problems locally, but doubt we will find one. Do you find it the same where your at??? Regards LOU
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