Did you offer to pay for the info up front? I'm guessing not, and therein lies the answer. Why should they provide you the info for free? In their eyes, they have a capital investment in repairing vehicles, why should they help you do it cheaper for free. Same with the parts guy. From his perspective, looking up parts for a 20 year old truck is usually a waste of time, so he does not try hard, if he happens to find the part it usually does not sell anyway. I don't condone this, I think every person in the door should be treated as a potential customer, and are at my shop, but some people become jaded, especially in the dealer world.
This used to happen all the time at the Cadillac dealer I worked. We had manuals back to '77. If you were a good parts customer or patient, we would look stuff up or photocopy. Come in acting like we owed you something and we wouldn't have it.
We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today. [ About Us ]
Today's Featured Article - Tractor Generators - by Chris Pratt. As a companion to the articles on three-brush and two-brush generators, it seemed fitting that we should provide our readers with a description of how a generator works in lay terms. The difficulty with all those "theory of operation" texts is that they border on principles of electricity or physics and such. Since I know nothing of either, you will have to put up with looking at the common sense side of how generators work which means we "
... [Read Article]
All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy
TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.
