Posted by oldtanker on February 10, 2012 at 06:12:36 from (66.228.255.223):
In Reply to: idiot service posted by rustred on February 09, 2012 at 19:10:26:
A freind had a Stiger tractor that the pivot pin and bushings were getting loose on. He stoped at CaseIH to order the parts and the service manager convinced him to let them do it. Thing is he never got a quote on the cost and was a bit upset at the bill. He could have done it himself. Same dealer a year later, he calls to price a set of batteries. Then he calls a different CaseIH dealer who was 20 bucks a battery cheaper for the same battery. Couple of weeks later he's at the 1st dealer and the parts guys says, hey we got your batteries waiting for you, we already charged em to your account. Now here is the funny part, both places are owned by the same large dealer network, just has different in store managment.
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