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Re: MF/AGCO Customer Service (Long But Worth The Time)


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Posted by RodInNS on January 22, 2012 at 00:56:59 from (216.118.158.123):

In Reply to: Re: MF/AGCO Customer Service (Long But Worth The Time) posted by Dean on January 21, 2012 at 14:25:42:

I don't know if it's really an issue on Ford's either... I know they leak sometimes. It wouldn't surprise me if they break somewhat frequently either....
It just seems to me that the way things are these days... they are going to deny, deny, deny until someone brings a successfull class action on them. Liability being the way it is... if they grant one claim and someone find out... then they've opened the door to potentially thousands or millions more. Even if the millions of claims were not valid... the cost of sifting though them would be substantial.
Generally... in these kinds of situations... if you called the dealer and told him the fricken pin broke off at 200 odd hours and asked what we could do... they'd probably toss you the new pin ans gaskets to shut you up if you were to endeavour to change it yourself. That done at the dealer level.... understanding that it was out of warranty... but mabey they'd try to help you a bit on it. If they were really good they might do it in their shop and give you a break on the labor... but I don't think at 4 years out that I would really expect them to cover anything. It would be a bonus if they did. Sometimes those things just fail...

Rod


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