As you know to stay in a business of any kind you have to pay your expenses and have a little left over to pay yourself a living wage. You have to recover the cost of getting your vehicle to and from the job it just a matter of how you bill it out.
People watch 60 minutes and are always looking for a scam from a service person, another problem is that in almost any trade they can get on the internet and look up the cost of any part you can imagine and often that price is lower than you can buy it through your local sources. Never mind that they would have to pay shipping, wait for a number of days, and many time parts bought over the internet carry no manufactures warranty. They will still use that cost as a comparison so it is hard to make money on parts markup these days.
We use to hide some of the mileage, vehicle and inventory costs in parts markup just because it was easier than trying to explain to a customer about your vehicle insurance, fuel, maintenance, inventory, and eventual replacement cost as an actual cost that you incurred to just park your service vehicle in their driveway.
I think your way is honest but each customer will perceive it differently, regardless of who services this guy’s stuff he is paying the cost of setting that service vehicle in his drive way. The cost may be hidden in parts markup, in hourly labor charge, it may be hidden service call charge but the customer is going to have to foot that bill. Trying to get the customer to understand this is sometimes difficult.
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Today's Featured Article - The Day Mom Drove the 8N - by Brian Browning. My Dad was wanting to put in a garden but couldn't operate the 8N and handle the old horse drawn plow he had found and rigged up to use with the tractor. Well, he decided to go get Mom out of the house and have her drive the tractor while he walked behind the plow. You got to understand that while my Mom is a hard worker who will always help whenever she can... she had never operated farm machinery before that day. Dad got her out there, explained how the clutch was the same as in our o
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