JDSeller, I'm glad you took my post in the spirit it was meant.
As I said, my experience is on the automotive side, so I realize that the farm equipment/short line side IS different. Pap and Grand-dad sold FMC SideWinder mowers in the late '60's/early '70's, until they pi**ed Pap off by granting a second dealership in the same county. The ONLY warranty problems we ever had was with a BD-90 mower behind a Super M. Apparently, SideWinder thought that folks would buy a 90-inch-wide finish mower in about 1974; the farmers 'round here thought that it should be able to cut stuff as high as the platform on the Super M, and that tall stuff would just make the belts smoke. SideWinder sent a factory engineer out on that one, and he came up with a "repair," but it wasn't a total fix. SideWinder bought that mower back from the man with the Super M, and we sold him a 6x6 instead...and he was a lot happier in the end.
Well, there WAS that one time that ol' Joe Kintner brought in the PTO shaft from his 6x6 mower looking like a pretzel twist. SideWinder bought the FIRST one...On the second one, we discovered that ol' Joe was using grade 8 bolts as shear bolts, and they weren't shearing worth a damn. Joe bought that PTO shaft himself, and we sent him out the door with a small bag of the CORRECT shear bolts, and everyone went home happy that night. That ol' W-9 could really put some torque out, apparently.
And at the Farmall garage, Pap and Grand-dad went by the I&T flat-rate manual, not the IH factory flat-rate manual. Don't know that I ever saw an IH flat-rate manual when I was growing up around the shop. Pap and Grand-dad tried to discourage me from going into the biz, but I had too many years behind the parts counter [10 years experience by the time I was 18], and I just couldn't stay away. BUT the automotive side paid a lot better, back in the '70's and '80's at least.
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