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Ebay - now they've lost their minds

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dhermesc

01-30-2008 08:25:49




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Email from E-Bay:
(read the new "feedback rules"


eBay buyers want value and selection from sellers they can trust--and good sellers deserve rewards for delivering great customer service. That's why we're making a number of important changes that may affect you:

Reduced Listing Fees

You asked, we listened. We're reducing Insertion Fees and adjusting Final Value Fees to lower your up-front cost to sell on eBay. You wanted free Gallery, now you've got it--plus more feature discounts.
Lower Insertion Fees
Making Gallery free
Lower fees for Gallery Plus, Picture Pack, and Feature Plus


Rewards for great sellers

There will be discounts and incentives for those who satisfy customers best. Who decides who gets rewarded? Customers do, by giving sellers high Detailed Seller Ratings (DSRs).
More search exposure through Best Match
Fee discounts for PowerSellers


Increased protection for PowerSellers
Feedback Changes

Significant changes coming soon will increase buyer confidence and showcase good sellers.
Buyers will only be able to receive positive Feedback.

Positive repeat customer Feedback will count and Feedback more than 12 months old won't.

Negative and neutral Feedback left by the buyer will be removed for transactions in which a buyer doesn't respond to the Unpaid Item (UPI) or if the member is suspended.

===== ===== ===== ===== ===== ===== ===== ===== =

Not that I ever trusted them before, I sure as **** don't now.

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motorv8N

01-31-2008 19:17:01




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 Re: Ebay - now they've lost their minds in reply to dhermesc, 01-30-2008 08:25:49  
Yeah -- the feedback system has major drawbacks. I agree with Pooh Bear. If I pay you promptly at the end of an auction for something, that's my end of the bargain kept and a positive deserved. But I don't think I've ever received feedback after buying until it arrives and I leave feedback for the seller. You can get pretty gunshy about complaining.
Couldn't help myself finally with one twit who posted pics of some vintage 8mm movie cartons I wanted to compliment an antique camera collection. She was selling dozens of them and each one appeared to be worn, but undamaged. Well, what the bit...er lady did was take one photo of the best carton she had and then use that pic for every posting. The ones that arrived at my door had pen marks scribbled all over and were basically useless for display. Ripped her a good one in both email and feedback. Interesting, she never retaliated. That's rare, though I hear.

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Pooh Bear

01-30-2008 21:13:30




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 Re: Ebay - now they've lost their minds in reply to dhermesc, 01-30-2008 08:25:49  
The one change I wish they would make to the feedback system

is to not allow buyers to leave feedback until the seller does.

The way things are now sellers can hold your feedback rating hostage.

After I have paid for the item I have completed my part of the transaction.

I should get feedback based on that. After I get the item then

the seller has completed his part and I can leave feedback accordingly.

Any dispute should be worked out before I leave feedback.

This would make the feedback system more fair to everyone.

Pooh Bear

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Andy Motteberg

01-30-2008 16:34:06




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 Re: Ebay - now they've lost their minds in reply to dhermesc, 01-30-2008 08:25:49  
I don't like that feedback part, there are a lot of jerks on eBay that will leave a negative or neutral for no reason, some people just do it to ruin someone's feedback, now if that happens, sellers won't be able to leave negative back, not fair. :



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Fergienewbee

01-30-2008 13:45:06




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 Re: Ebay - now they've lost their minds in reply to dhermesc, 01-30-2008 08:25:49  
I won't bid on an item that only takes Pay-Pal. I just don't trust it. It seems lots of people feel this way because it appears Pay-Pal only items sell for less compared to items that accept other pay methods. I also won't buy anything from Canada because of postage.

I've only had one bad encounter and only lost about $5. I've never sold anything.

Larry



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D Slater

01-30-2008 10:08:56




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 Re: Ebay - now they've lost their minds in reply to dhermesc, 01-30-2008 08:25:49  
I'm still trying to understand what it all means. If I understand the one part correct if you have a feedback count less than 100 and or coulple other things not up to there new rules, you have to open a paypal account before you can list a item for sale.



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coloken

01-30-2008 10:03:23




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 Re: Ebay - now they've lost their minds in reply to dhermesc, 01-30-2008 08:25:49  
Man, if I hated E-bay as much as some of you, I would not use them. Personaly, I have a 100 percent score and use them all the time.



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IH2444

01-30-2008 09:54:40




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 Re: Ebay - now they've lost their minds in reply to dhermesc, 01-30-2008 08:25:49  
I did not see where they mentioned they are increasing the fees on the items that are sold.
They will still get you on one end or the other.

competition from such other outfits as Amazon.com caused the fake fee dropping.



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Bus Driver

01-30-2008 10:12:13




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 Re: Ebay - now they've lost their minds in reply to IH2444, 01-30-2008 09:54:40  
As I read it, certain Sellers will be able to leave only POSITIVE feedback for BUYERS. And for BUYERS who leave NEGATIVE feedback for SELLERS and are themselves (buyers) later suspended, that feedback will be removed from the SELLERS list. All the negs I have accumulated were in retaliation for negs I left for crummy sellers. Most of my transactions have turned out very well. Unresolved problems about 1% of the time. Never had a neg as a seller. Lots of bad transactions are not posted in feedback because of possibility of retaliation. I saw one buyer (no sales listed for him) who had over 900 positive feedbacks and 3 negatives. But he had posted 63 negatives for the sellers. Mostly complaints saying did not get item and wanting refund. 7% of shipments lost? No way! And he did not post feedback for me , but claimed item broken when arrived and wanted refund. I bet he does this with most of his buys and thus gets many for free.

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coloken

01-30-2008 10:33:27




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 Re: Ebay - now they've lost their minds in reply to Bus Driver, 01-30-2008 10:12:13  
Thats the way I read it

"Significant changes coming soon will increase buyer confidence and showcase good sellers. * Buyers will only be able to receive positive Feedback."

Good. Now they need not worry about getting blasted back if they leave a negative for some body that take 2 weeks to ship etc.



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Mike M

01-30-2008 09:57:29




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 Re: Ebay - now they've lost their minds in reply to IH2444, 01-30-2008 09:54:40  
You have to click on one of the lines to bring up the whole schedule.



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Mike M

01-30-2008 09:38:49




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 Re: Ebay - now they've lost their minds in reply to dhermesc, 01-30-2008 08:25:49  
I never really liked the feedback system the way it was and this sounds worse ?

You always feared leaving a true account of a bad experience because then the other person would just lie and give you a bad one you did not deserve. Kind of a lose lose. I have also left good feedback only to NEVER receive any. Lately I have had to send emails for reminders and then most finally gave it.



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Bob

01-30-2008 09:23:43




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 WHY would they do THIS: in reply to dhermesc, 01-30-2008 08:25:49  
WHY would they do THIS:

"When a member is suspended, all their negative and neutral Feedback will be removed."


WHAT????



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Why

01-30-2008 09:58:04




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 Re: WHY would they do THIS: in reply to Bob, 01-30-2008 09:23:43  
Because if he is so bad as to get kick off of E-bay Don't believe any thing he says. He might just be trying to cause problems for others. I see no problem with this.



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dhermesc

01-30-2008 09:28:47




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 Re: WHY would they do THIS: in reply to Bob, 01-30-2008 09:23:43  
Notice their positive feedbacks are left.



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maplehillfrm

01-30-2008 08:51:04




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 Re: Ebay - now they've lost their minds in reply to dhermesc, 01-30-2008 08:25:49  
when I saw they were reducing some of there insertion fees, I said to myself, wow, maybe we can make a "little bit " more now,, WRONG,, then I see where they are upping there final values by A WHOLE LOT,, so give us 40 cents worth of savings on gallery and listing,, but bang us an extra 1.00 +++ for final value,,,,, , oh well, not like we are goin to stop selling or buying ,, its the only way to get and buy stuff we need that we cant get locally,,,

I also dont agree with the fact,[if I read it right] that buyers wont be abloe to see negative feedback??? so what will be the point of having feedback if you will only see the gravy??

thats my 2 cents on the matter,, usually I get change back from it ,,haha,,

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1936

01-30-2008 08:50:44




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 Re: Ebay - now they've lost their minds in reply to dhermesc, 01-30-2008 08:25:49  
The feed back was for the most part kept the bottom feeders some what in line and from not being kicked off. Sign of the times for another corp. that is not meeting the projection earnings. Possible way to force the buyer to paypal so ebay can get more of the sale. This will be the only shield of protection when the feed back is out the window. I find the omissions in the discribtion are the red flag for me.

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Maine Fordson

01-30-2008 08:41:41




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 Re: eBay Fee Schedule Changes, too... in reply to dhermesc, 01-30-2008 08:25:49  
And the news just keeps getting better... (!)

Look at what's happening to the listing fees:

Was: 5.25% (first $25) + 3.25% (25-1000) + 1.50% (over $1k)

As of 20 February: 8.75% (first $25) + 3.50% (25-1000) + 1.50% (over $1k)

So, a lot of us are P.O.'d at eBay -- but what's the alternative?

If you're a collector/restorer of old cars/trucks/tractors/engines, where else do you find the same variety of stuff you need?

The phrase, "Over a barrel" comes to mind...

Just my 2� worth.

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Mike M

01-30-2008 09:33:07




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 Re: eBay Fee Schedule Changes, too... in reply to Maine Fordson, 01-30-2008 08:41:41  
I tried to sell stuff locally last year and got tired of paying for ads and no one would even call or if you got a call you can't get them to come and make an offer. This was some bigger items and I thought ebay may not work because of the high gas prices. Well I ended up putting them on ebay and most brought around what I wanted and one brought alot more. Fees were high , but cheaper than I'd of ended up with for multiple newspaper ads. Real funny thing was one mower Dad had tried to sell with ads and even setting out front of his house ended up having a guy 4 miles down the road who looked at it but never called to talk to us ended up seeing it on ebay and then finally called and came and bought it before it ended.

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HENRY E NC

01-30-2008 09:24:51




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 Re: eBay Fee Schedule Changes, too... in reply to Maine Fordson, 01-30-2008 08:41:41  
They would be much better if they spent time monitoring some of the bids.
. Most of the sellers use shill bidders to raise the price of their goods and several I have encountered listed exceedingly high shipping charges. One seller actually pulled his items after I questioned the shipping charges only to relist a week later with the same shipping. You can watch the bidding and when an item goes from .99 to 15.99 in one bid and then that bidder never shows up again, or bids one more time, you know its a false bid. I have bought several items lately and I have two concerns. Am I being artificially inflated and I only buy from people with 99.9 or 100 percent ratings and have been selling for more than a year.

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Eric SEI

01-30-2008 13:33:29




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 Re: eBay Fee Schedule Changes, too... in reply to HENRY E NC, 01-30-2008 09:24:51  
"You can watch the bidding and when an item goes from .99 to 15.99 in one bid and then that bidder never shows up again, or bids one more time, you know its a false bid."

No you don't. I usually bid at the beginning of auctions, and I usually bid less than I expect it to go for. Maybe I'll get lucky. If the opening bid is .99 and I bid 50.00 and the next bidder bids 60.00 what you will see is .99 and then it will jump to something like 52.50. All it takes is for the second bidder to outbid the first bidder for the first bidder not to show up again.

I don't snipe and I don't second guess myself and get back in with a second bid. I decide how much I am willing to pay, I subtract shipping charges, and what is left is my bid. Once I am outbid don't expect me to get back in, I won't.

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Dave H (MI)

01-30-2008 10:09:37




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 Re: eBay Fee Schedule Changes, too... in reply to HENRY E NC, 01-30-2008 09:24:51  
Hi Henry! Some of those "shill bidders" are not really. I had so many instances of people bidding up my auctions with zero feedback that I started worrying that I would be accused of this. Many of these are mentally ill people who go on ebay for no other reason than to play with auctions. A full 25% of my first round of auctions was won by these people and they never paid. I don't dare leave them negative feedback because they will simply slam me back when I did nothing. You file a complaint and you get your fees refunded...that is about it. I made a decent return on ebay but only because I was selling items that really cost me nothing. Hard to believe it is worth it to become a power seller.

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slim

01-30-2008 10:24:16




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 Re: eBay Fee Schedule Changes, too... in reply to Dave H (MI), 01-30-2008 10:09:37  
Well, I guess I'm one of those "shill bidders" then. Because I usually bid only once on an item. If an item's current bid is 10 cents but I'm willing and happy to pay up to 50 dollars for it, I bid 50 dollars. Then I pay up to 50 dollars for the item. It all depends on what others bid on the item. It's called proxy bidding. If the next highest bidder only bids 25 cents then I pay something like 50 cents when I win it even though my highest bid could be up to 50 dollars.

Most problems with eBay (not including scams) come from the bidders and sellers not knowing how eBay really works.

slim

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slim

01-30-2008 10:23:04




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 Re: eBay Fee Schedule Changes, too... in reply to Dave H (MI), 01-30-2008 10:09:37  
Well, I guess I'm one of those "shill bidders" then. Because I usually bid only once on an item. If an item's current bid is 10 cents but I'm willing and happy to pay up to 50 dollars for it, I bid 50 dollars. Then I pay up to 50 dollars for the item. It all depends on what others bid on the item. It's called proxy bidding. If the next highest bidder only bids 25 cents then I pay something like 50 cents when I win it even though my highest bid could be up to 50 dollars.

Most problems with eBay (not including scams) come from the bidders and sellers not knowing how eBay really works.

slim

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