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OT Vioce Phone Receptionists

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IaGary

12-26-2006 09:50:03

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Do you guys enjoy listening to a recording telling you which extension number to call?

I get tired of waitng to hear the number to dial.

The one I want is always last.

Then they don't answer and I hang up and start all over again.

Simply question that anyone can answer that works there but no one will talk to me.

Called 2 business this morning and ended up talking to no one.

Then they say they will call back and half the time that doesn't happen either, so I call again and it circle goes on.

I get answers here quicker and no one is paid or on duty to do it.

Thanks for listening. Gary

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john cub owner

12-26-2006 20:03:17

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Re: OT Vioce Phone Receptionists in reply to IaGary, 12-26-2006 09:50:03

I used to install those systems and hated them too. We called them "B*tch in a Box".

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37 chief

12-26-2006 18:16:34

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Re: OT Vioce Phone Receptionists in reply to IaGary, 12-26-2006 09:50:03

Here in Calif the first thing we hear is press 1 for engilsh, or press 2 for spainish. What is happening to our country? Stan

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Dave Sherburne NY

12-26-2006 14:08:00

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Re: OT Vioce Phone Receptionists in reply to IaGary, 12-26-2006 09:50:03

So you want to talk to a human. Try This

Link

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SamMI

12-26-2006 13:46:18

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Re: OT Vioce Phone Receptionists in reply to IaGary, 12-26-2006 09:50:03

Ah yes; As a valued customer remember your time is valuable.

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730virgil

12-26-2006 13:29:39

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Re: OT Vioce Phone Receptionists in reply to IaGary, 12-26-2006 09:50:03

i called aohal for puter problem got some fureigner kept asking me if someone else was home that spoke fluent and simple eeennnlisshh (yea that's about the way the knothead said it ) so mrs 730 got on phone she couldn't understand the axxhole either . she hang up on him .

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Sloroll

12-26-2006 13:05:57

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Re: OT Vioce Phone Receptionists in reply to IaGary, 12-26-2006 09:50:03

I read that a lot of times if you press 0 as fast as you can multiple times it screws up their computer and will transfer you to a real receptionist.

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tractorsam

12-26-2006 12:22:35

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Re: OT Vioce Phone Receptionists in reply to IaGary, 12-26-2006 09:50:03

I prefer to go through and pick whichever option I think will get me to a person the fastest and then hopefully they'll be able to transfer me to the person I really need to speak to. tractorsam

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RustyFarmall

12-26-2006 11:48:54

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Re: OT Vioce Phone Receptionists in reply to IaGary, 12-26-2006 09:50:03

Sometimes you are better off to just punch the numbers and talk to a machine. The machine just might be more intelligent than the real live human.
Case in point. The modem died in this computer shortly after it was new. I could not connect to the internet, so I put in a call to Gateway. After an honest 6 hours of trying to get through, I finally got a real live person on the other end. I told that young gal that the modem was dead, I could not connect to the internet, and I wanted to order a new modem. She proceeded to inform me that I could easily order that part on-line. I imagine her ears are still burning.

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IH2444

12-26-2006 10:26:53

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Re: OT Vioce Phone Receptionists in reply to IaGary, 12-26-2006 09:50:03

We are moving into more of a service economy all the time and getting less service as we go....

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Stumpalump

12-26-2006 10:17:03

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Re: OT Vioce Phone Receptionists in reply to IaGary, 12-26-2006 09:50:03

If you press 0 you somtimes get directed to a human receptionist. Most of the time they will get you to the best person.

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Will- Tx.-Mn.

12-26-2006 10:17:01

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Re: OT Vioce Phone Receptionists in reply to IaGary, 12-26-2006 09:50:03

Hello IaGary,

I know it's irritating to say the least,but point is "they" don't want you to call them, that is unless you want to buy something,or order something,then it seems one can speak to a real person rather quickly.

Remember when one could call and even though you might be on "hold" for a a few seconds at least you could speak to a real person?....

Seems those days are gone..... sigh ....

~Will

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