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Tractor Talk Discussion Forum

YT tractor manual problems

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Mark in AB

10-23-2004 03:26:49




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I ordered a set of manuals from YT about 7 weeks ago, I have called their operators about 4 times in the last 2 weeks and always get the same answer.. someone will call you tommorrow..if not please call back. I said this is ridiculous, they said all they can do is send emails to some other company who sends out the manuals, they have no phone. I asked for a refund and they said nothing they could do about that either. I ordered from this site since they seem reputable, now I seem to be out over $200US. Anyone else have these problems? If not..please think twice before ordering off this site.

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dhunter in WV

10-26-2004 20:11:18




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 Re: YT tractor manual problems in reply to Mark in AB, 10-23-2004 03:26:49  
I ordered manuals from this site in July and still haven't received anything. I followed Kim's instructions and contacted him but haven't heard a word. I'm feeling very ripped off by this website which disturbs me because I'm a big fan of ytmag.com. I'd like to report that this situation has been corrected, but as of yet, I'm getting the run-around.



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dhunter in WV

11-01-2004 12:28:47




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 Re: YT tractor manual problems in reply to dhunter in WV, 10-26-2004 20:11:18  
I'd like to report that I finally received my manuals from YTMag.com. I'm very happy with the quality. Whatever the problem was, it has now been resolved to my satisfaction.

Thanks for providing this great service to us.



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Alberta Mike

10-23-2004 06:35:40




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 Re: YT tractor manual problems in reply to Mark in AB, 10-23-2004 03:26:49  
Mark, if AB means Alberta then there might be an explanation relating to the HUGE backlog of mail at the Canada-US border for some reason(s). I think this includes regular postal service and all the private carriers too. I've heard about it on the news. I ordered a used rear signal light from the US for an old motorcycle and waited forever but it did arrive.



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Kim

10-23-2004 06:01:17




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 Re: YT tractor manual problems in reply to Mark in AB, 10-23-2004 03:26:49  
Hi Mark, if you send me an email I'll look into it and take care of it for you. Sounds like your message isn't getting through. Email me at kim@yesterdaystractors.com

Thanks! Kim



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dhunter in WV

10-26-2004 20:15:22




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 Re: YT tractor manual problems in reply to Kim, 10-23-2004 06:01:17  
Kim,

I responded to you off-line regarding the manuals I ordered (YT Order Confirmation YT106067-0712) but haven't heard back yet. Please let me know when/if I can expect to receive my manuals.

dhunter in WV



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Loren-MN

10-23-2004 17:28:48




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 Re: YT tractor manual problems in reply to Kim, 10-23-2004 06:01:17  
Kim,
Good to see you jumping in here again. Must be feeling better. That's great!!
Loren-MN



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GeorgeH

10-23-2004 04:40:24




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 Re: YT tractor manual problems in reply to Mark in AB, 10-23-2004 03:26:49  
I got a IT manual for Farmall H line a couple of weeks ago. I think it actually arrived in less than the quoted time (memory aging you know).



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txblu

10-23-2004 05:49:08




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 Re: YT tractor manual problems in reply to GeorgeH, 10-23-2004 04:40:24  
Have received Ford and MF manuals from here recently. Don"t remember their being a problem with delivery.

Mark



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