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Tractor Talk Discussion Forum

OT: Ky Kid...advice for the long haul

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Buzzman72

06-11-2004 07:29:07




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I've worked nearly all my life in parts departments, and I've seen the very thing you're going through. One of the WORST dealerships I ever worked for was the one where SOMEBODY had to take the blame for EVERY mistake...if the wrong part came in, either the mechanic who ordered it, the service advisor who approved the order, or the parts man who ordered it had to pay for it. The parts department took the fall for NO ONE. To make this legal, the dealer drew up a form to authorize a payroll deduction, and we had the choice to either sign the form or quit.

Fast-forward 20 years: that dealer is out of business, bought out by a competitor who knew how to treat his employees. Most of the employees I worked with 20 years ago scattered to the wind, and while most are still in the parts and service business, NONE of the ones I worked with were still there when he had to sell. Even his son, who had been in line to own the business, finally had enough and went to work for a competitor.

Moral of the story: these things usually work themselves out...but at 21 years old, I realize it's hard to see that far ahead. But another example was a young tech who worked at a dealership with me...the dealer thought his ability was limited, and was actually glad to see him go. WHERE he went was to the Mercedes/Volvo dealer down the street, where they sent him to schools for factory training, and he became one of the best techs in the shop. So when the original dealer bought a Porsche franchise, guess who he called to come to work for him? For a SUBSTANTIAL pay raise, too. I guess some people look at a blank canvas and just see a blank canvas...but DaVinci saw the Mona Lisa. Some folks just saw a church ceiling...but Michaelangelo saw the masterpiece that is the Sistine Chapel.

Time to find yourself an employer who has some vision, too.

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Paul in Mich

06-12-2004 22:13:45




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 Re: OT: Ky Kid...advice for the long haul in reply to Buzzman72, 06-11-2004 07:29:07  
Buzzman, It has been my experience that employers who treat their employees badly, also tend treat their customers likewise. Not being a psycologist, my guess is that they believe themselves to be the most important asset to their business rather than the greatest two assets any business can have, good, happy, conscientious employees, and customers.



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Harry G

06-11-2004 12:24:34




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 Re: OT: Ky Kid...advice for the long haul in reply to Buzzman72, 06-11-2004 07:29:07  
Buzzman, Very well put!!!!! Sounds like the same dealer I worked for many years ago. I was in the same predicament as KentuckyKid. I almost felt like I could do nothing right the way I was critized. After I left my old "Hard-on" boss even used to blame me for previous mistakes to others.Well, he lost his dealership, eventually his house, wife all due to attitude. I met him in a hospital elevator a few years ago. I gave him a BIG smile and hello. He bowed his head and mumbled. He is now a used car jockey and even has to wash cars in a dealership used car dept. I had made it due to my positive attitude that I will excell no matter what. Some stories don't end this way but this one did.Walk tall and proud.

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Alberta Mike

06-11-2004 11:25:30




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 Re: OT: Ky Kid...advice for the long haul in reply to Buzzman72, 06-11-2004 07:29:07  
Good advice given in your post, not only for the Kentucky Kid but for anyone else who cares to read what you're saying. Funny how some outfits (or individuals) seem to go out of their way to alienate their employees. As much flak as unions take (and often deserve), I guess that is why they were originally formed.



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