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Computer question??

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Alvin NE WI

07-31-2001 16:20:59




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After reading these pages for A long time,I notice there are people on here with a lot of computer knowledge.I am over 70 and not schoolhouse trained on these things. So I got a question and hope some one can give me a answer.My Norton anti-virus kicked up a visus on the machine, screen went blue with a red box in it and virus name, gave me 5 choices. I remenber delete, repair ,quarantee and a couple others that I dont remenber. Question-- which one is the right one to use? Why? What are the jobs of the other ones. I clicked R for repair and message came back and said it was repaired.. Did I do right or did I get another can of worms??Any help would be appericated.. Thanks much
Alvin

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MikeC...Dean is correct.

08-03-2001 05:32:57




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 Re: computer question?? in reply to Alvin NE WI, 07-31-2001 16:20:59  
Dean is correct, there are 2 ways to send an image. The first is as an attachment which, as a computer professional and consultant, I also advise NOT to open at all. The second way is to have it "pasted" onto an email message. When it is pasted into the email message, it is no longer an attachment, and therefore cannot harbor hidden code. I have cleaned up more virus problems with client computers than I care to remember. ALL of them were transmitted via an attachment. At the very least, make sure that you have good quality antivirus software (remember, you usually get what you pay for so free may cost you in the end). Make sure that the software scans the incoming emails, set it to run local scans on the system daily (overnight works great), and make sure that you keep your virus software updated (at least once a week, more is better).

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Dean

07-31-2001 17:49:45




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 Re: computer question?? in reply to Alvin NE WI, 07-31-2001 16:20:59  
Most virus attacks are the result of opening attachments to email. NEVER open one, even from a friend. If they want to send you a picture, have them send it in the body of the email. Any .VBS or .EXE file that you get unsolicited is almost certainly a virus, but there are others. And if you have Java enabled, disable it. JavaScript is OK to leave enabled.



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Jim WI

08-01-2001 10:10:53




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 Re: Re: computer question?? in reply to Dean, 07-31-2001 17:49:45  
"NEVER open one" is awfully strong. If they told you they were going to send you a file, it's generally safe to open.

It's also very unlikely that you'll get infected by opening a picture (and what do you mean by having them "send it in the body of the email"?)



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Dean

08-01-2001 10:54:23




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 Re: Re: Re: computer question?? in reply to Jim WI, 08-01-2001 10:10:53  
Just because someone tells you they are sending a file doesn't mean that they have virus checked it. Many of the new viruses and worms infect documents (.doc) and spreadsheets (.xls). The sender may have no clue his file is infected. In fact, this is how most viruses are transmitted.


.bmp .jpg, and .gif files can be sent in the body of the email message (inline) and not as an attachment. It's an email client option. It may be unlikely that you get infected via a picture, but it does happen. Insisting that people send you the picture inline is 100% safe.

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paul

08-02-2001 00:31:09




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 Re: Re: Re: Re: computer question?? in reply to Dean, 08-01-2001 10:54:23  
Dean, a lot of us don't have the ability to accept what you are describing. Also, why would it matter if it is 'inline' or as an attachment? Either is a *.jpg - doesn't matter that I can see? You just have to check your attachments & make sure they ARE .jpg, and not .jpg.exe or some such....

--->Paul



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Dean

08-02-2001 03:35:40




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 Re: Re: Re: Re: Re: computer question?? in reply to paul, 08-02-2001 00:31:09  
Accept or don't accept what you will. We own a company that does computer consulting for large corporate clients. My wife runs the company. We earn a substantial income from clients who don't agree or don't care, until they get bit. Then they are on the phone begging for help. BTW, ALL security experts agree with me; "NEVER open an email attachment". And plain old common sense says "better safe than sorry!".

BTW, I'll bet you didn't know that there are hidden 1 pixel X 1 pixel .GIFs on some websites that report back to the webmaster personal information gathered off your computer. It's called "spyware". Right now, there is little you can do to stop it except to not visit those websites. There are companies working on products to defeat this spyware.

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Noel

08-02-2001 10:06:43




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 Re: Re: Re: Re: Re: Re: computer question?? in reply to Dean, 08-02-2001 03:35:40  
Can the attitude, Dean! Paul asked a good question. Either answer it in a fashion that is more readily understood or do not respond. That may require you to 'step down' the tech-speak a bit, but it will benefit others more than an egotistical rant, agreed?



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Dean

08-03-2001 03:29:53




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 Re: Re: Re: Re: Re: Re: Re: computer question?? in reply to Noel, 08-02-2001 10:06:43  
If you don't understand the answer, that's your problem. I communicated the information accurately . If you think that was "tech-speak", you really have an awful lot to learn about computers. That was the most basic information you read in magazines, see discussed on TV, and read about on the 'Net. The world is rapidly changing; "if you snooze you lose!".



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walt

07-31-2001 17:25:07




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 Re: computer question?? in reply to Alvin NE WI, 07-31-2001 16:20:59  
Normally repair is a good option. Quarantine is ok. Delete only if you know what your deleting. Norton has a good site, when you get infected with a virus. I usually go to their site to check what they recommend to do for a perticular virus. Make sure you get regular updates from Norton. Twice a month is the best.



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Bob

07-31-2001 17:10:19




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 Re: computer question?? in reply to Alvin NE WI, 07-31-2001 16:20:59  
Repair is generally OK. If it fails to repair, then quarantine (put the bad stuff somewhere it can't hurt you) is a good option. The side-effect of deleting or quarantining a file is that some application may no longer run. At that point you may have to reinstall the app. Hopefully, it won't damage the operating system (Windows) since it is a bear to reinstall and get your machine back into running shape.

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