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Tool Talk Discussion Forum

Pick-Em-Up Question

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Scott.ID

01-02-2008 19:45:43




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This is kind of off topic, but our trucks are tools, right?

I bought a new GMC2500HD last year before I moved to this area. The selling dealer has since folded, and I�ve been going to the local dealership for service, parts, etc. I�ve still got 2 years on a 3 year warrantee.

I�ve got a weird clunk coming from the front end on occasion, but the dealer tells me it�s normal. Last time I was in, I asked him to pull up any recall or GM repair orders that might be associated with my rig. He tells me that there aren�t any.

So, for the question~

Is there a website I can go to that can give me info if I enter my VIN? The dealership has a good reputation, but I�m sure I�d get handled a little differently if I had purchased it from them. I�d try another dealer, but the next one is a 7 hr round trip away and my 6.0 gets about 16 MPG.

Ideas? Theories?

Thanks!

Scott

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Old Magnet

01-03-2008 17:59:32




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 Re: Pick-Em-Up Question in reply to Scott.ID, 01-02-2008 19:45:43  
I'd a thought they would have taken care of that problem by now. Got a 2003 Tahoe that had the "klunking" steering problem. Was a factory recall that was back logged for almost a year then. Greasing would help but the real problem is a bum design U-joint in the steering shaft. No problem since it got replaced about two years ago. No cost.



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Oliver Power

01-03-2008 17:21:32




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 Re: Pick-Em-Up Question in reply to Scott.ID, 01-02-2008 19:45:43  
My uncle bought a brand new chevy pickup in 2005 or 2006. Anyways , he had the noise as you describe. When he mentioned it to the dealer , the dealer knew exactly what the problem was , and took care of it. I remember it was something to do with the stearing shaft. The dealer mentioned a kit that goes into the stearing which takes care of the problem. It"s a known problem straight from the factory. GM created a kit for the problem. Not sure if it"s a recall situation or not.

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Charles (in GA)

01-03-2008 15:28:24




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 Re: Pick-Em-Up Question in reply to Scott.ID, 01-02-2008 19:45:43  
I seem to recall that many GM products have a noise caused by the steering shaft. Indeed, the fix is to disassemble it and grease it and reassemble it. No permanent cure. I recall reading that info on this board in the past few months.

Charles



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Goose

01-03-2008 11:02:23




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 Re: Pick-Em-Up Question in reply to Scott.ID, 01-02-2008 19:45:43  
I'd check with your district rep. Every franchised dealer is required to do warranty or recall work, whether they sold the vehicle or not.

And because your dealer is well thought of locally is meaningless. I was once an Assistant Service Manager for a local GM dealer. We had every GM franchise except Cadillac. People flocked in because they thought they'd get treated better at a small town dealership. I lasted five months on the job. I simply couldn't handle, let alone be part of, what they were doing to an unsuspecting public.

At that point, I'd owned a body shop and had been the Ford Service Manager in the same town and had a considerable following of my own. I had to bail out while everyone still trusted me.

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Mike M

01-03-2008 06:47:25




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 Re: Pick-Em-Up Question in reply to Scott.ID, 01-02-2008 19:45:43  
There are more bulletins and recalls on those darn GM's than you can imagine. We get stacks of papers a day on them. Some of the front diffs. on some models had troubles too.



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Scott.ID

01-03-2008 15:19:52




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 Re: Pick-Em-Up Question in reply to Mike M, 01-03-2008 06:47:25  
Hey Mike,

I talked to the dealer again this morning and he told me to bring it in tomorrow.

After searching the web I found this~

Component Description:
30. STEERING Bulletin Number: 000235003 Bulletin Date: FEB 2006 Vehicle: 2006 GMC Sierra 2500HD Summary:
CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL. ( NHTSA ITEM NUMBER - 10012089 ) The service manager told me that "something" needs a little grease. Could this be possible or are they just giving me the run-a-round?

Scott

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Mike M

01-04-2008 06:01:49




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 Re: Pick-Em-Up Question in reply to Scott.ID, 01-03-2008 15:19:52  
There is a bulletin on greasing the steering intermediate shaft on about all GM's. The grease may stop the noise for a short time. Thay also are replacing the shafts to fix the problem.

Post your vin # and I can have my service manager run it and see if anything comes up.



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Scott.ID

01-04-2008 11:19:22




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 Re: Pick-Em-Up Question in reply to Mike M, 01-04-2008 06:01:49  
If you don't mind, the info would be great!

Vin# 1GTHK24U26E291554

Thanks!

Scott



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Mike M

01-04-2008 17:07:19




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 Re: Pick-Em-Up Question in reply to Scott.ID, 01-04-2008 11:19:22  
I'll try to do it monday.

If you can feel and hear it in the steering than it needs a new intermediate shaft. GM is backordered on alot of these shafts.



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john *.?-!.* cub owner

01-02-2008 20:08:34




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 Re: Pick-Em-Up Question in reply to Scott.ID, 01-02-2008 19:45:43  
Link



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Scott.ID

01-02-2008 21:05:26




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 Re: Pick-Em-Up Question in reply to john *.?-!.* cub owner, 01-02-2008 20:08:34  
Thanks John!

Make : GMC Model : SIERRA 2500 Year : 2006 Manufacturer : GENERAL MOTORS CORP. Service Bulletin Num : 030309002 Date of Bulletin: JUL 01, 2007 NHTSA Item Number: 10005181 Component: SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY Summary: REAR LEAF SPRING SLAP OR CLUNK NOISE (REPLACE SPRING INSERTS) *TT UPDATED 10/18/07. *NJ

Kinda sounds like a clunk, huh?(grin)

Any ideas on a place to search by VIN for TSA's? I'd like to get the whole story before I go in, and I'd also like to know specifically which TSA's go to my truck.

I know, picky, picky, but hey, it's worth a shot!

Scott

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FarmerSid

01-04-2008 04:54:49




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 Re: Pick-Em-Up Question in reply to Scott.ID, 01-02-2008 21:05:26  
Hey Scott.ID,

Go to www.fullsizechevy.com and do a little searching. There"s tons of info on your problem as well as tons od great people that will answer all your questions. Your problem is the intermediate shaft. It"s the shaft that goes through the fire wall. The shaft should be replaced under warranty. There"s a service bulitin on this issue so if the dealer play"s dumb, you can mention that and that should jar his memory. There"s a guy at www.fullsizechevy.com that goes by TRITON20. He works for a GM dealer and offers VIN checks for anybody that wants one.

Check the site out.

Chers!

Sid

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ericlb

01-02-2008 19:55:11




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 Re: Pick-Em-Up Question in reply to Scott.ID, 01-02-2008 19:45:43  
i would look in the back of the owners manuel there used to be a listing for district reps for gm there, if the dealer wont or cant handel the problem, the district rep will step in and settle it, a new truck should not "clunk" and be passed off as normal, i simply wont own any new truck as everybody i know with one has trouble with them, regardless of brand, my theory is that the new technolegy has outpaced relialibility, people are going to have to decide just how much stuff they really need on their vehicles, i personaly own 4 trucks, but the newest is a '94 [ dodge] but all mine run just fine and best of all their all paid for

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Scott.ID

01-02-2008 21:27:37




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 Re: Pick-Em-Up Question in reply to ericlb, 01-02-2008 19:55:11  
third party image

Eric,
I've still got my '82 K30 w/454 if I need a REAL truck!

I turned 48 and had never owned a new vehicle. With rebates and incentives (0%) I saved about 7 grand off list. New IS nice!

Scott



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ericlb

01-03-2008 17:40:25




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 Re: Pick-Em-Up Question in reply to Scott.ID, 01-02-2008 21:27:37  
oh now thats a truck!, mine is 2wd, but has a 12 foot midwest flatbed on it , with rolling tailboard, and a 10,000lb dump setup,it has the steel stake sides as well as some low sides i made for using around the farm,[ its hard to throw your tools in a truck that has sides 8 foot tall] if i can figure out where its pics are ill post one for ya



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ericlb

01-03-2008 17:44:08




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 Re: Pick-Em-Up Question in reply to ericlb, 01-03-2008 17:40:25  
i should have added my chevy is a '83, right now its farmall red, litteraly, ahh.. its what i had on hand when i painted it



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