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Tool Talk Discussion Forum

OT: Computer

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Slowpoke

03-29-2006 00:59:29




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Question #1 I bought a used computer with a no return policy. It ran ok at the store, but was not connected to the net. When I got home I found it had no modem, and discovered an AMD sticker on the back covering an Intel sticker and another with "Engineering Use Only". I bought a new modem and installed it. When I try to connect to the net, I get a message that the modem can't be found at either com port. But the Device Manager says the device is working properly. Any ideas??

Question #2
I want to replace my regular computer with the used one. I have a dial-up connection. Can I just connect to the tele line and expect it to work or will I need to summon the Internet Connection Wizard to do it? Will the Internet provider's computer know if I am using a different computer? If so what does a computer repair shop do when they need to connect many different computers to the net for testing? (One at a time, of course.)

Thanks

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Richard H.

03-29-2006 06:46:20




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 Re: OT: Computer in reply to Slowpoke, 03-29-2006 00:59:29  
It is very possible you got bad- new modem card. Any way you can swap it with the one you know works? RH



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Mark - IN.

03-29-2006 06:21:46




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 Re: OT: Computer in reply to Slowpoke, 03-29-2006 00:59:29  
Well, you might try "removing" the modem software either through your control panal or device manager, then reinstalling it using the CD that came with it to find the driver vrs. plug and play. You might also want to go into device manager, click on modems, then right click on your specific modem, then click properties. Under properties you should see a tab that says "resources". Open that tab to see if is an "IRQ" conflict. If there is one, a window will probably to you. Now...how to correct that's another story. It's been years since I've done that, and don't recall how, except that would somehow change it to an unused IRQ if there's a conflict killing both your modem and something that you haven't yet discovered.

Dang VOIP (voice over IP), doing telephones used to be much, much, much easier. Used to pickup a phone and call someone, and used to be able to turn on a computer and just drive. Now to reach out and touch someone almost requires being Windows certified.

Good luck, Mark

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Slowpoke

03-31-2006 01:15:44




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 Re: OT: Computer in reply to Mark - IN., 03-29-2006 06:21:46  
As soon as the W98se computer is turned on the modem is recognized as a PCI device. Then Windows trys to find the drivers and checks com 1 and com 2, but can't find anything. If I go thru the control panel the Wizard asks if it came with a CD with the drivers. I have the CD load the drivers into a folder on C drive, but when the Wizard gets to a certain point, it can't find the modem. I've used add/remove several times. The device manager says it working properly and has no conflicts. The computer does not have the brand of modem in it's list, so I use what I make out to be a generic 56k modem. It's hard to remember all the things I did, but I think that's pretty close. What a pain!

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Vern-MI

03-29-2006 05:41:46




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 Re: OT: Computer in reply to Slowpoke, 03-29-2006 00:59:29  
You generally have to install the Internet Service Providers software on the computer that you want to use to connect to the internet.

You can use more than one computer to connect to the internet via your service provider as long as you don't try to connect more than one at a time. I have one one on each floor and one in the shop but only one can be connected to the net at a time. If you used a Local Area Network so that your systems were networked together then you could access the net at the same time on all of your systems but it would be slowed by the activity on each system.

If the system recognizes the modem and the modem test works OK then I would go to the Internet Connections Icon on the Control Panel screen and review the Connections Tab options to see what the settings were. The modems generally use Com 3 port.

What operating system are you using?

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Slowpoke

03-31-2006 01:46:03




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 Re: OT: Computer in reply to Vern-MI, 03-29-2006 05:41:46  
Com port 3? This Windows only looks at 1 & 2. The internet options connection tab shows a dial-up default setting, the internet provider's name and a copy of the internet provider's name. There's nothing about ports anywhere. The system is Windows 98se, 512 ram in a single stick with 2 more banks available and a 60g hard drive, 55g available. It's an AMD Athlon motherboard. I had hoped to use the thing for the net. I figured by adding two more sticks of 512mb ram, it would blaze along on dial-up. But I can't even get to the net because of the modem problem. The computer I'm using now is Windows XP with one 128mb ram, and it won't recognize anything else I add in the other bank. Looks like I'm stuck no matter what I try.
Thanks.

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Vern-MI

03-31-2006 05:17:58




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 Re: OT: Computer in reply to Slowpoke, 03-31-2006 01:46:03  
If I remember right some of those modems when used with Win 98 SE had to have the software installed before the hardware. You first boot up, load the modem software and then power down and install the modem hardware. Once the modem is installed then you power back up and it would work. Try going into the control panel, select the phone / modem Icon and then the modems tab and remove all modems. Then do the reinstall by installing the modem driver software first and the power down and install the modem hardware. See if that works.

Some modems are just not compatible with the motherboards and operating system combinations. You may have to try swapping known good modems into the system to see if they are compatible.

Win 98 SE machines were more difficult to install hardware on than the newer XP machines. Additionally, some of the older machines which were built before Win XP was introduced need to have the BIOS flashed with the latest firmware in order to work properly with Win XP, but that is not your present issue.

You can spend hours on these beasts only to find out that some insignificant proceedure like installation order, slot selection, Com Port selection, or driver selection will allow everthing to work properly.

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