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This warranty problem is exactly what i have run into. I wouldn't buy them, the company maybe gone in a few years. Lowes seems to have pulled the rug out with their Cobalt tools Life time warranty they were pitching all over just a few years ago. Now i notice their not being restocked here and whats left put on markdown. All the cheap tool buyers who went for Walmart's Popular mechanics tools--they don't carry them anymore. How do you get warranty on them? I have been stuck with a few Stanly tools with no place to return them as they no longer honor their lifetime warranty or offer it on the new sets. Now they make alot of stuff in Mexico instead of USA. The Mac tool guy here went out of business and various requests for the factory to replace tools are answered with they must go back to your dealer. Like talking to a machine programmed to say no, instead of having a CS person to handle the problem. Poorly run company. SK tools, also you must find a place to exchange them. There are a few places to buy them but apparently they don't reimburse the dealer everytime so none want to exchange them for you. Can't get Dad's handed down tools replaced. For the warranty reasons, and the quality I buy craftsmen s proline and snap-on for whatever craftsmen doesn't have, which is a lot. I always can get them exchanged no problem. Both companies have been in business a long time and will likely be around as long as me.
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