A friend gave me a sears air compressor. When I turn the switch to the "on" position it starts and fills the tank.
When I turn the switch to the "off" position the air leaks out of the "needle valve" that shuts the unit regulator off automatically.The problem is the "boneheads" at sears can't find the part on the schematic on the computer screen. I have gone to the service center twice, once to order and once to take back the wrong part entirely and to reorder again. Initially when I went there, the clerks didn't know apples from oranges about what I wanted and finally had to get the manager who had some inkling of what I wanted after we went over to some units on the floor for comparison.. Get this - I initially asked the clerk when I realized she didn't know squat -- if there was a repair person in the back that could identify the part. Her answer was no, we send all repairs across town. I then aked if she could call over there and talk to a repairman and her response was "no". Could I go over there- "no, it is a secret location" was her response. This is true! Ok, I go home and get on the phone and the computer and get the clerk on the other end and she is no quite sure about what is on the screen either, but finally finds and orders some components of the part I need but the "needle valve part" is still not on the radar screen. I can't be the only one that is this country that has needed this part. I even went to the napa store but they couldn't order the part but came close to the name of it as it helped the sears clerk the second time on the phone. It has been over a month and still no "tank of air". Is the thing supposed to bleed down in the off position? What is the correct name of the needle valve part? Thanks for your input!
| 
